Payments
In this section you can see and track all payment transactions for your site.
Payment Stats
At the top you'll see 4 stat cards:
| Card | Description |
|---|---|
| Total Count | How many transactions you've had |
| Total Successful | Sum of successful payments |
| Today's Amount | Today's payments |
| This Month's Amount | This month's payments |
Payment List
Each payment has this information:
| Column | Description |
|---|---|
| Track ID | Unique transaction identifier |
| Gateway | Which gateway was used |
| User | Who paid |
| Amount | How much |
| Status | Pending / Paid / Failed |
| Reference Number | Number from the bank |
| Date | When it happened |
Payment Statuses
| Status | Color | Meaning |
|---|---|---|
| Pending | Yellow | User hasn't paid yet |
| Paid | Green | Payment completed |
| Failed | Red | Payment cancelled or errored |
Filtering Payments
You can filter payments:
- All: All transactions
- Pending: Only waiting payments
- Paid: Only completed payments
- Failed: Only failed payments
Pagination
Choose how many to display per page:
- 25
- 50
- 100
- 200
Exporting
You can download the payment list:
| Format | Use case |
|---|---|
| Excel | For reporting and accounting |
| CSV | Simple text format |
Troubleshooting
Payment successful but order not recorded
- Find the Track ID
- Check the status (should be "Paid")
- Check function logs
- If it's a system issue, manually record the order
Payment failed
- Tell the user to try again
- If it repeats, try a different gateway
- If it's a gateway issue, contact gateway support
Tips
Tip
- Check payments daily
- Follow up on old "Pending" payments
- Take monthly reports and reconcile with bank account